Our accessibility statement explains how we work to make this website more usable for everyone, including people who rely on assistive technology or alternative ways of browsing. We aim to provide an accessible digital experience that supports a wide range of needs and preferences. This includes a focus on clear structure, readable content, and consistent navigation across the site. We continually review our pages to improve accessibility for users with different devices, settings, and abilities.

We are committed to meeting WCAG 2.1 AA compliance standards across our public content and key user journeys. That means we strive to make text understandable, interfaces predictable, and interactive elements operable. As part of this commitment to website accessibility, we also aim to ensure that colour is not the only way information is conveyed, that headings are used logically, and that forms and controls are labelled clearly. These practices help create a more inclusive experience for visitors who use screen readers, keyboard-only browsing, magnification, or custom browser settings.

Our accessibility approach also includes support for screen-reader compatible navigation. We work to provide meaningful page titles, descriptive headings, and text alternatives where appropriate so assistive technologies can interpret content effectively. We also review whether links, buttons, and interactive components have labels that make sense out of context. Where possible, content is written in plain language so that it can be understood more easily by a broad audience, including people who may benefit from simpler wording or more direct page layout.

Keyboard navigation is another important part of our accessibility design. Users should be able to move through the site using only a keyboard, including the ability to reach menus, links, forms, and other controls in a logical order. We aim to maintain visible focus states and avoid elements that trap keyboard users. If any page or component does not respond as expected, we treat that as an accessibility issue and review it as part of our ongoing improvement process. This helps support people who cannot use a mouse or prefer alternative input methods.

We also consider the wider experience of accessible content design. That includes making sure that information is presented with enough contrast, that layout remains usable when text is resized, and that content continues to function across different browsers and devices. We use semantic headings such as

and

to organise information clearly, helping users skim or jump to sections more easily. For example, this statement is structured to reflect a logical reading order and to support both visual browsing and assistive technology use.

Accessibility features and improvements

To improve accessible area performance, we monitor the site regularly and update content or code when we identify barriers. We try to avoid design choices that create unnecessary complexity, and we work to ensure that users are not required to rely on a single method to complete tasks. If a feature is difficult to use with a screen reader, if keyboard focus is unclear, or if content is not easy to perceive, we consider that a priority for review. Accessibility is an ongoing effort rather than a one-time task, so we continue refining the experience over time.

We recognise that even with careful design, some content may not yet be fully accessible to every user. When that happens, we encourage people to request accessibility support so we can review the issue and work toward a practical solution. Requests may include alternative formats, clarification of information, or assistance with a specific page or function. Our goal is to respond thoughtfully to accessibility concerns and to remove barriers wherever possible. We also value users who bring issues to our attention because they help us understand where improvements are needed.

If you need to make an accessibility request, please use the contact method provided on this website’s general contact area. We do not include direct contact details in this statement, but we do invite accessibility-related enquiries through the available support route. Please include as much detail as possible about the page, feature, or problem you experienced so the issue can be investigated efficiently. This may include the type of device or assistive technology you were using, though that information is optional.

Accessibility support contact is available for users who need help with access barriers, document formats, navigation problems, or content that may be hard to read or operate. We treat these requests seriously and use them to guide ongoing accessibility improvements. Our aim is to provide a site that is increasingly usable for everyone and that reflects the principles of inclusive design. By supporting accessible browsing, keyboard use, and assistive technology compatibility, we hope to make the experience more reliable and more welcoming for all visitors.

Ongoing commitment

We will continue to review this accessibility statement and the website itself as content changes, features are added, or standards evolve. The aim is to maintain a practical level of accessibility aligned with WCAG 2.1 AA expectations and to improve the experience for all users. This includes making pages easier to navigate, easier to understand, and easier to use with different tools and preferences. Accessibility is central to our approach, and we remain committed to continuous improvement.